Journal article

Intergenerational contact and hiring decisions about older workers


Authors listFasbender, Ulrike; Wang, Mo

Publication year2017

Pages210-224

JournalJournal of Managerial Psychology

Volume number32

Issue number3

ISSN0268-3946

eISSN1758-7778

Open access statusGreen

DOI Linkhttps://doi.org/10.1108/JMP-11-2016-0339

PublisherEmerald


Abstract

Purpose - Although many older workers wish to work longer, they may not be hired due to negative attitudes against them. The purpose of this paper is to investigate the role of intergenerational contact in shaping hiring decisions. Drawing from the intergroup contact theory, the authors investigated affective and cognitive categorization reactions as predictors of decision-makers' willingness to hire older people and whether these relationships are moderated by intergenerational contact frequency and quality.

Design/methodology/approach - The authors tested the hypotheses using data from 232 employees with hiring power.

Findings - Results indicate that intergroup anxiety was negatively related to decision-makers' willingness to hire older people. Further, intergenerational contact frequency exacerbated the relationship between intergroup anxiety and willingness to hire older people; whereas intergenerational contact quality buffered the negative relationship. In addition, the authors found that intergenerational contact quality facilitated the positive relationship between perceived outgroup competence and willingness to hire older people.

Originality/value - These findings extend previous research on older worker employment. In particular, they demonstrate how intergenerational contact frequency and quality can be powerful means that influence age-related hiring decisions.




Citation Styles

Harvard Citation styleFasbender, U. and Wang, M. (2017) Intergenerational contact and hiring decisions about older workers, Journal of Managerial Psychology, 32(3), pp. 210-224. https://doi.org/10.1108/JMP-11-2016-0339

APA Citation styleFasbender, U., & Wang, M. (2017). Intergenerational contact and hiring decisions about older workers. Journal of Managerial Psychology. 32(3), 210-224. https://doi.org/10.1108/JMP-11-2016-0339



Keywords


AGE-DISCRIMINATIONAge discrimination at workANXIETYAttitudes toward older workersCompetence stereotypesHiring decisions about older workersINTENTIONSIntergenerational contact frequency and qualityIntergroup anxietyintergroup contactWILLINGNESSWORKPLACEYOUNG PEOPLES ATTITUDES


SDG Areas


Last updated on 2025-10-06 at 10:45