Setting the Right Tone: How Data Science Enables Investor Communication to Choose the Right Language - Research portal of Justus Liebig University Giessen:

Conference paper

Setting the Right Tone: How Data Science Enables Investor Communication to Choose the Right Language

Authors list: Alfano, S.; Pröllochs, N.; Märkle-Huss, J.; Feuerriegel, S.; Neumann, D.

Appeared in: Towards Thought Leadership in Digital Transformation. 13. Internationale Tagung Wirtschaftsinformatik

Editor list: Leimeister, J.M.; Brenner, W.

Publication year: 2017

Pages: 1318-1332

URL: https://aisel.aisnet.org/wi2017/track14/paper/2/

Conference: Setting the Right Tone: How Data Science Enables Investor Communication to Choose the Right Language

Abstract:

Facts matter in financial communication, but academic research has revealed that soft information such as the tone and readability also impact the decision-making of investors and ultimately stock returns. Information Systems (IS) research has developed measures to quantify readability and tone of textual content, among which are techniques from statistical learning which are capable of extracting the most relevant words for investors. To make this knowledge accessible, we develop an IS prototype that guides communication practitioners to set the right tone in their investor communication. First, we identify relevant practitioner needs using requirements engineering. Second, we translate these needs into an IS prototype which seamlessly integrates into text editing processes and serves as a decision support system to steer readability and tone. Third, we pilot our IS prototype with 37 companies and successfully validate our prototype’s capabilities in a survey with financial professionals.

Authors/Editors

- Prof. Dr. Nicolas Pröllochs

Citation Styles

Harvard Citation style: Alfano, S., Pröllochs, N., Märkle-Huss, J., Feuerriegel, S. and Neumann, D. (2017) Setting the Right Tone: How Data Science Enables Investor Communication to Choose the Right Language, in Leimeister, J. and Brenner, W. (eds.) Towards Thought Leadership in Digital Transformation. 13. Internationale Tagung Wirtschaftsinformatik. St. Gallen: Institut für Wirtschaftsinformatik, Universität St. Gallen. pp. 1318-1332. https://aisel.aisnet.org/wi2017/track14/paper/2/

APA Citation style: Alfano, S., Pröllochs, N., Märkle-Huss, J., Feuerriegel, S., & Neumann, D. (2017). Setting the Right Tone: How Data Science Enables Investor Communication to Choose the Right Language. In Leimeister, J., & Brenner, W. (Eds.), Towards Thought Leadership in Digital Transformation. 13. Internationale Tagung Wirtschaftsinformatik. (pp. 1318-1332). Institut für Wirtschaftsinformatik, Universität St. Gallen. https://aisel.aisnet.org/wi2017/track14/paper/2/