Contribution in an anthology

Appeared in: Human Factors in Privacy Research

Editor list: Gerber, Nina; Stöver, Alina; Marky, Karola

Publication year: 2023

Pages: 83-113

ISBN: 978-3-031-28642-1

eISBN: 978-3-031-28643-8

DOI Link: https://doi.org/10.1007/978-3-031-28643-8_5

Abstract: 

Users should always play a central role in the development of (software) solutions. The human-centered design (HCD) process in the ISO 9241-210 standard proposes a procedure for systematically involving users. However, due to its abstraction level, the HCD process provides little guidance for how it should be implemented in practice. In this chapter, we propose three concrete practical methods that enable the reader to develop usable security and privacy (USP) solutions using the HCD process. This chapter equips the reader with the procedural knowledge and recommendations to: (1) derive mental models with regard to security and privacy, (2) analyze USP needs and privacy-related requirements, and (3) collect user characteristics on privacy and structure them by user group profiles and into privacy personas. Together, these approaches help to design measures for a user-friendly implementation of security and privacy measures based on a firm understanding of the key stakeholders.

Harvard Citation style: Groen, E., Feth, D., Polst, S., Tolsdorf, J., Wiefling, S., Lo Iacono, L., et al. (2023) Achieving Usable Security and Privacy Through Human-Centered Design, in Gerber, N., Stöver, A. and Marky, K. (eds.) Human Factors in Privacy Research. Cham: Springer International Publishing, pp. 83-113. https://doi.org/10.1007/978-3-031-28643-8_5

APA Citation style: Groen, E., Feth, D., Polst, S., Tolsdorf, J., Wiefling, S., Lo Iacono, L., & Schmitt, H. (2023). Achieving Usable Security and Privacy Through Human-Centered Design. In Gerber, N., Stöver, A., & Marky, K. (Eds.), Human Factors in Privacy Research (pp. 83-113). Springer International Publishing. https://doi.org/10.1007/978-3-031-28643-8_5