Journalartikel

COMPUTER-AIDED CUSTOMER CONSULTING IN THE FIELD OF FINANCIAL SERVICES


AutorenlisteBUHL, HU; HASENKAMP, U; MULLERWUNSCH, M; ROSSBACH, P; SANDBILLER, K

Jahr der Veröffentlichung1993

Seiten262-279

ZeitschriftWirtschaftsinformatik

Bandnummer35

Heftnummer3

ISSN0937-6429

VerlagSpringer Verlag


Abstract
Due to increasing competition there is a noticeable trend in the market of financial services towards providing tailor-made solutions for customer specific financing and investment problems. In this context, computer support is needed to cope with the complexity and variety of financial services. Therefore, computer support constitutes an important competition factor in this application domain. In this paper we describe the state of the art of computer support in the german financial services field and sketch prospective developments.



Zitierstile

Harvard-ZitierstilBUHL, H., HASENKAMP, U., MULLERWUNSCH, M., ROSSBACH, P. and SANDBILLER, K. (1993) COMPUTER-AIDED CUSTOMER CONSULTING IN THE FIELD OF FINANCIAL SERVICES, Wirtschaftsinformatik, 35(3), pp. 262-279

APA-ZitierstilBUHL, H., HASENKAMP, U., MULLERWUNSCH, M., ROSSBACH, P., & SANDBILLER, K. (1993). COMPUTER-AIDED CUSTOMER CONSULTING IN THE FIELD OF FINANCIAL SERVICES. Wirtschaftsinformatik. 35(3), 262-279.



Schlagwörter


COMPUTER AIDED CUSTOMER CONSULTINGDISTRIBUTED KNOWLEDGE BASED SYSTEMSFINANCIAL CONSULTINGFINANCIAL SERVICES SUPPLY

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