Journal article

COMPUTER-AIDED CUSTOMER CONSULTING IN THE FIELD OF FINANCIAL SERVICES


Authors list: BUHL, HU; HASENKAMP, U; MULLERWUNSCH, M; ROSSBACH, P; SANDBILLER, K

Publication year: 1993

Pages: 262-279

Journal: Wirtschaftsinformatik

Volume number: 35

Issue number: 3

ISSN: 0937-6429

Publisher: Springer Verlag


Abstract: 
Due to increasing competition there is a noticeable trend in the market of financial services towards providing tailor-made solutions for customer specific financing and investment problems. In this context, computer support is needed to cope with the complexity and variety of financial services. Therefore, computer support constitutes an important competition factor in this application domain. In this paper we describe the state of the art of computer support in the german financial services field and sketch prospective developments.



Citation Styles

Harvard Citation style: BUHL, H., HASENKAMP, U., MULLERWUNSCH, M., ROSSBACH, P. and SANDBILLER, K. (1993) COMPUTER-AIDED CUSTOMER CONSULTING IN THE FIELD OF FINANCIAL SERVICES, Wirtschaftsinformatik, 35(3), pp. 262-279

APA Citation style: BUHL, H., HASENKAMP, U., MULLERWUNSCH, M., ROSSBACH, P., & SANDBILLER, K. (1993). COMPUTER-AIDED CUSTOMER CONSULTING IN THE FIELD OF FINANCIAL SERVICES. Wirtschaftsinformatik. 35(3), 262-279.



Keywords

COMPUTER AIDED CUSTOMER CONSULTING; DISTRIBUTED KNOWLEDGE BASED SYSTEMS; FINANCIAL CONSULTING; FINANCIAL SERVICES SUPPLY

Last updated on 2025-02-04 at 04:51