Conference paper

Appeared in: Information Systems and Neuroscience

Editor list: Davis, Fred D.; Riedl, René; Brocke, Jan vom

Publication year: 2020

Pages: 16-23

ISBN: 978-3-030-60072-3

eISBN: 978-3-030-60073-0

DOI Link: https://doi.org/10.1007/978-3-030-60073-0_2

Conference: NeuroIS Retreat 2020

Title of series: Lecture Notes in Information Systems and Organisation

Number in series: 43

Abstract: 

False information such as “fake news” is widely believed to influence the opinions of individuals. So far, information systems (IS) literature is lacking a theoretical understanding of how users react and respond to fake news. In this study, we analyze drivers of cognitive and affective processing in terms of linguistic cues. For this purpose, we performed a NeuroIS experiment that involved N = 42 subjects with both eye tracking and heart rate measurements. We find that users spend more cognitive effort (more eye fixations) in assessing the veracity of fake news when it is characterized by better readability and less affective words. In addition, we find that fake news is more likely to trigger affective responses (lower heart rate variability) when it is characterized by a higher degree of analytic writing. Our findings contribute to IS theory by disentangling linguistic cues that help to explain how fake news is processed. The insights can aid researchers and practitioners in designing IS to better counter fake news.

Harvard Citation style: Lutz, B., Adam, M., Feuerriegel, S., Pröllochs, N. and Neumann, D. (2020) Identifying Linguistic Cues of Fake News Associated with Cognitive and Affective Processing: Evidence from NeuroIS, in Davis, F., Riedl, R. and Brocke, J. (eds.) Information Systems and Neuroscience. Cham: Springer. pp. 16-23. https://doi.org/10.1007/978-3-030-60073-0_2

APA Citation style: Lutz, B., Adam, M., Feuerriegel, S., Pröllochs, N., & Neumann, D. (2020). Identifying Linguistic Cues of Fake News Associated with Cognitive and Affective Processing: Evidence from NeuroIS. In Davis, F., Riedl, R., & Brocke, J. (Eds.), Information Systems and Neuroscience. (pp. 16-23). Springer. https://doi.org/10.1007/978-3-030-60073-0_2